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Frequently Asked Questions

Frequently Asked Questions

Common Furniture Bank Questions

Check out our list of accepted items and schedule a pick up online or call 513-313-0530 to schedule a pick up. We do ask for a $40 gas donation upon pick up. You can also drop off donations at our warehouse – 11335 Reed Hartman Hwy. Suite 134 Blue Ash, OH 45241

All of our furniture recipients are referred by a partnering agency. Check out our list of partnering agencies.

It’s easy! Just schedule a furniture pick up online or call 513-313-0530 during business hours and we can add your donation to our pick up schedule.

There are a few ways to volunteer in New Life Furniture Bank. You can visit our volunteer page and reach out to Connie Stalf at connie.staff@nlfurniture.org

We pick up furniture all around the Cincinnati and NKY areas. Check out if you specific area code is included on our list.

We’re excited that you want to be a partner! Please call Jill Keefe at 513-313-0530 or email Jill at jill@nlfurniture.org.

We’re now accepting a larger variety of furniture and other items such as home decor, rugs, clothing & jewelry, and much more! We also accept household items like dishes, bowls, glasses, utensils, pots/pans, bakeware and bedding. Please see a complete list of items here.

11335 Reed Hartman Highway Unit 134
Cincinnati, Ohio 45241

It’s easy! Just sign up on our home page to subscribe to our monthly newsletter so you can get the latest news and updates.

Your donations enable us to furnish more homes of people in our community who are starting over from devastating circumstances. Simply fill out this quick donation form. Thanks for your generosity!

Thanks for your interest in sponsoring Cincy’s only furniture bank. Please email Dana Saxton at dana.saxton@nlfurniture.org or call 513-313-0530 for more information.

Needs fluctuate depending on inventory, but we are always in great need of beds, mattresses, sofas and dressers.

Yes. We accept new and gently used mattresses that are free of rips, tears, stains or pet hair.

Sorry, we don’t accept furniture with a stain or tear. We want to make sure we deliver gently used furniture to people in need. Our goal is to give people hope & dignity with each furniture delivery.

Due to our current COVID-19 policies, our pickups are NO CONTACT, meaning we are not going into homes at all to pick up furniture. Please place your items on a porch, in the garage or anywhere outside of the home.

What Our Clients Say

“Thank you for allowing us to maintain pride & dignity, may God bless & keep you all!”
Olivia
Domestic Abuse Victim
“I thank God that there are still caring and loving people in the world like you and your family”
Clarence
Veteran
“We can sit together and eat, do homework, and watch t.v. as a family. We feel normal again”
Tammy
Single Mother

Questions About Becoming A Partnering Agency

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